Privacy Policy
At Freak and Frolic, we value your trust as much as the unique character of our upcycled garments. This policy outlines how we handle your information as a small US-based artisan store, ensuring your data is treated with the same intentional care we put into every stitch. We use secure tools for payments, analytics, and staying in touch with our community, always keeping your privacy at the forefront of our creative process.
Information We Collect
Voluntary Information
When you browse Freak and Frolic or make a purchase, we collect person-identifying information you provide, such as your name, email address, mailing address, and phone number. This happens during checkout, account creation, or when you sign up for our emails.
Payment & Transaction Details
To process your one-of-a-kind finds, we collect payment data through secure online payment services. We do not store your full credit card details on our local servers; these are handled by industry-standard encrypted providers.
Automated Data & Cookies
Like most modern shops, we automatically collect certain info about your device and browsing habits using analytics tools and cookies. This includes your IP address, browser type, and which artisan pieces you view, helping us improve your experience.
How We Use Your Data
We use your information to ensure Freak and Frolic runs smoothly. Primarily, this includes fulfilling your orders, processing secure payments through our online partners, and getting your one-of-a-kind pieces delivered to your door. We also utilize email marketing to share new builds and studio updates with our community, and site analytics to understand how you interact with our artisan wear. This data allows us to refine our upcycling process and provide you with a more personal, meaningful shopping experience.
Your Control & Privacy Rights
We believe you should have complete control over your personal information. As a Freak and Frolic customer, you have specific rights regarding how your data is accessed and managed.
Right to Access
You have the right to request a copy of the personal data we hold about you at any time. We will provide this information in a clear, easy-to-read format.
Right to Correction
If you notice any inaccuracies in your personal information, you have the right to ask us to correct or update it immediately to ensure your records remain accurate.
Right to Deletion
Known as the 'Right to be Forgotten,' you can request that we delete your personal data. We will comply with this request unless we have a legal obligation to retain it.
Questions?
If you have any questions about this Privacy Policy or how we handle your data, please reach out to our studio coordinator. We're committed to keeping your information safe as we rebuild the future of streetwear.
hello@freakfrolic.com Disclaimer Freak and Frolic creates one-of-one garments by reworking authentic, previously owned clothing and textiles into entirely new designs. Many of our pieces incorporate reclaimed fabrics, graphics, trims, or other original elements that were manufactured by third-party companies before being repurposed through our creative process. Each item is individually reconstructed by Freak and Frolic and is materially different from the product from which its components originated. Because of these extensive modifications, our garments should be considered independent creations rather than original products of any prior manufacturer. Any warranty or guarantee that may have applied to the original item is no longer valid. Any trademarks, logos, or brand names appearing on repurposed materials remain the intellectual property of their respective owners. Their appearance on a Freak and Frolic product does not indicate any relationship, authorization, sponsorship, licensing, or endorsement. When a third-party brand is referenced, it is only to accurately identify the origin of the reclaimed materials used in the design. Freak and Frolic operates as an independent brand dedicated to transforming existing garments into wearable art while promoting thoughtful reuse and extending the life of quality textiles.